And I did... often. The dominant energy felt draining and manipulative. Like a contest of who can shout the loudest. Like convincing people of things they didn't really need to benefit brand who didn't really care. All tactics. Zero integrity.
The idea of constantly selling people on something—anything—jarred against who I am. And then... the pandemic happened. Lockdown happened. Graduating university without a graduation happened. Small businesses around me struggling happened.
Seeing the impact my words could have on founders and their customers happened. Seeing how much marketing made a difference to human beings with big hearts happened.
So I dropped out of my MA programme, lost the deposit, and spent my loan on a digital marketing course and a Macbook and dove in the deep end into my first ever website copywriting gig (with a business owner who remains a client/collaborator—hi Michelle).
It's an incredible means of empowering small businesses, connecting people to services they need, AND transforming whole communities for the better. It's how it's been taught and executed that's broken. Marketing had been bro-ified.
But marketing is not hyper hustle or social media or urgency—those are symptoms of certain kinds of marketing.
It's the stories we share that in turn inspire others to share them on with the intention of making more lives better. Not always in grand, earth-shifting ways. But in ways that, yes, lead to discernible changes in a person's life.
Copywriting is what gives that promise substance so it doesn’t get lost in translation, it calls your people to action (bad ass).
And that's what I did—over and over again...
I had some shifts and self-work to handle first. My own baggage around marketing to shed (some uncomfortably close to very unsafe experiences).
But in every contract project and in-house scope, I saw humans yearning to market simply to serve more. And the instincts I brought to those projects turned out to be the thing they needed most:
An approch that could sense what was unsaid, name what mattered, and translate it into words that made people feel seen and motivated to move in ways that serve.
I didn’t hone my craft from Mad Men. I was raised to read unpredictable rooms and each individual inside it. To catch what wasn’t said before it was. To anticipate the shift before it arrived.
That instinct became the foundation of my process. I write from subtext, not surface. And it turns out… that’s copywriting. Discipline all that raw instinct with CopyHacker's training and it becomes Conversion Copywriting that feels good (for the nervous system) but converts even better.
Where we don't do marketing that relies on pressure, chasing, or relentless content creation. We don't hook and convert without care for the person on the other side of the screen because (a) that sh*t no longer works and (b) we're better than that.
Copy Therapy helps you market your business in a way that feels like relief, not resistance. A natural extension of you, not a performance. A fulfilling, empowering opportunity not a self-abandoning act of 'pick me.'
Marketing does not have to feel hard, forced, or confusing. Done right, your web copy can hold your presence and convert FOR you even if you're on airplane mode.
"Working with Keshia was an absolute game-changer. She took the time to deeply understand my brand, and her feedback felt incredibly specific and personal. I walked away not only with better copy, but also with clarity on how to connect with my audience and take my brand to the next level. Plus, the whole process was so easy, and Keshia’s guidance felt like a true collaboration. I’m so grateful for this experience!
Good copy doesn’t start with words. It starts with listening. Before I write a single line, I uncover the patterns, language, and unspoken tensions that shape how your people decide–and what they need to feel to trust you. Because when your copy sees them first, they see you differently.
Backed by strategy, each word is crafted to align with your long-term vision. It's not about quick wins and conversions; it’s about building sustainable relationships and credibility that grow your brand's impact (not just this quarter’s sales goal).
Great copy comes from asking better questions—not chasing perfect phrasing. I dig deep, challenge assumptions, and explore perspectives you might be too close to see. That’s how we uncover the words your audience actually needs to hear not just what sounds good.
Every word has a ripple effect. My approach is ever mindful of how copy impacts not just your business but the clients you serve and the broader community. That means staying guided by research and values, not trends and tactics.
You’ve built something that matters. So how's about we get your copy to carry it so the right people see it, feel it, and know they belong (even when you're switched off)